1 · See how work gets done

Know how work really gets done. Every team, every day.

We connect to the tools your teams already use and look at the work where it happens. Nobody installs anything, and nobody records a screen.

Read-only accessOne admin approvalNo screen recording

The tools your teams use
SalesforceSAPMicrosoft 365ClaudeJiraGitHubSlackGoogle WorkspaceCopilotChatGPT
Vendor portalsInternal web appsAI chat in the browser
Thick clientsMainframe emulatorsCitrix-published apps
How we connect
Direct connection
  • Read-only access
  • Sees the work as it is saved
  • One admin approval
Browser extension
  • For web apps with no connection
  • Only the apps your admin chooses
Desktop app
  • For older desktop apps and Citrix
  • No screenshots, no keystrokes
What we learn
20xwork
Seeshow each employee works
Compareswith how it should be done
Suggestsa fix, to the employee
Automateswhen they ask
Measureswhat changed
What you get
A suggestionincomplete
In the tool they are using
Their decisioncomplete
Keep it, change it or ignore it
An automation
Only when they ask, with their permissions
The return
Hours back per employee, in dollars

Updated every day · One admin approval · No screenshots, no keystrokes, no video

How it works

In three steps.

Connect

Read-only access

Your admin grants access to the tools that matter and gives us a description of how the work is supposed to run.

Look

The work, as it happens

Every day we see which tasks got done, by whom, in which tool, and how long they took.

Understand

One picture

All of it comes together: who does what, how, and where the time goes.

Direct connections

Straight from the tools your teams already use.

Salesforce, SAP, Jira, GitHub, Slack, Microsoft 365, Google Workspace. And what people asked Claude, Copilot and ChatGPT, through each vendor’s own admin reports.

  • Read-only wherever possible
  • Every connection listed, with what it can see
  • Switched off by your admin at any time
Admin settings · Connections
ToolWhat we can seeAccessSince
SalesforceDeals: stage, next step, datesread-only2 OctRevoke
Claude CodeA check before a change is savedlive26 SepRevoke
Microsoft 365Who emailed whom and when, never the contentsread-only1 OctRevoke
CopilotUsage report from your adminreport1 OctRevoke
SAP SignavioHow the work is supposed to runread-only21 AugRevoke
SlackOne channel, to deliver suggestionspost and replies22 SepRevoke

We see nothing from a tool that is not on this list. Your admin can switch any of these off.

Browser extension · what it can see
PageVendor portal, claim 48213
FieldReserve amount, edited
ButtonSubmit, pressed at 10:42
ResultReserve set, 6 minutes after opening
Pixelsnever captured

Web apps and desktop apps

Where there is no connection, we read the layout, never the pixels.

Vendor portals and internal web apps through a browser extension. Older desktop apps and Citrix through a small desktop app.

  • Only the apps your admin chooses
  • No screenshots, no keystrokes
  • Nothing outside those apps

The whole picture

One picture of how the whole team works.

Who does what, in which tool, how long it takes, and what happened next. Updated every day.

  • Shows where the time goes
  • Shows who needs help, and with what
  • Shows which way of working gets the best results
How one team’s work connects, one week
PersonTaskToolEvidenceSuggestionResult
One morning, as it happened (example)
09:04SalesforceOpens the deal. Stage moved to Negotiation.
09:11ClaudeDrafts the follow-up.
09:18SalesforceSaves next step: “Send revised quote” saved · incomplete
09:1820xworkSuggests adding a date.
09:21SalesforceSaves: “… by Tue Oct 6” saved · complete
09:40OutlookQuote sent. Step closed.
The same task across the team23 people · 61% complete on the first try · 3h 10m a week lost to redoing it

A morning

A morning, as it actually happened.

Small tasks across several tools, joined into the job they belong to, so you can see where it went well and where it did not.

  • Every task has a time on it
  • Across tools, not inside one
  • Good examples next to the ones that need help

Privacy and security

We look at the work, not the person.

Access your admin grants and can take away. No screen recording, no keystrokes, no private messages.

  • Each employee sees their own results first
  • We keep summaries, never documents or messages
  • For coaching, never the sole basis for discipline
Read the Trust Centre →
What 20xwork can see (admin view)
What we see
  • Work saved in the tools your admin connects
  • What people asked the AI, if your organisation shares it
  • Which tasks happened, in what order, and when
  • How the work is supposed to be done
Never
  • ✕Screens or screenshots
  • ✕Keystrokes, clipboard, webcam
  • ✕Personal accounts or devices
  • ✕Private messages or the contents of documents
Read-only accessFull audit logSSOGDPRSOC 2 Type II in progress

Getting started

A data export on day one. A number by week four.

Day 1

A data export

No integration needed. We show you what we can already see.

Week 1

One team connected

Read-only access for one team. The first suggestions appear in their tools.

Week 4

The number

Hours back per employee, with a before, an after and a control group.

Bring one team. We will show you what AI changed for each of them.

One team, one data export, a number in four weeks.

Book a working session