Integrations and assistants

What happens to what I type into my assistant when 20xwork is connected?

In short

It is used for the moment it takes to match your task to a step and build the card, then discarded. It is not stored and not used to train anything.

Last updated September 27, 2026

When 20xwork is connected inside an assistant, the text of the task you start is sent to 20xwork so it can match the task to a step of your job and build the card. The fields of a write you are about to make are sent so the check can run.

  • Both are processed in memory and discarded after the response. They are not written to any database or log.
  • What is stored is the outcome: which step was matched, which card was shown, and whether you kept, adapted or dismissed it. That is what your profile and your organisation's return are measured from.
  • Neither the task text nor the write fields are used to train any model.

Your assistant itself keeps your conversation according to your organisation's plan with that vendor. See Do you train models on my data?.

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Send us your SIG, CAIQ or your own template and we will return it completed, with our penetration test summary and policies under NDA.

Email adharsh@20xwork.ai
Last updated September 27, 2026.The commitments on these pages are incorporated into our commercial agreements and Data Processing Addendum.