Compliance

How do I reach security, privacy or legal?

In short

One address for all of it: adharsh@20xwork.ai, read by a founder. Acknowledged within 2 business days.

Last updated September 27, 2026

Security, privacy and legal questions go to one address, read by a founder: adharsh@20xwork.ai.

Topic Response
Vulnerability reports, security questionnaires Acknowledged within 2 business days
Deletion, access and correction requests Acknowledged within 2 business days, completed within 30 days
DPA, sub-processor list, contracts Paper within 5 business days

For everything else, hello@20xwork.ai. Enterprise customers have a named contact and a shared channel.

Have a questionnaire to fill in?

Send us your SIG, CAIQ or your own template and we will return it completed, with our penetration test summary and policies under NDA.

Email adharsh@20xwork.ai
Last updated September 27, 2026.The commitments on these pages are incorporated into our commercial agreements and Data Processing Addendum.