
Designer who makes productivity tools that people actually enjoy using. Power of 3.

Redesigned API console, boosting first-session success from 12% to 51%
Notion's API console had a 67% bounce rate. Developers struggled to test endpoints, find documentation, and debug errors. Only 12% of API users built a working integration within the first session. Developer NPS was -8.
Redesigned the console around a "try before you code" philosophy. Added inline code generation (Python, JS, cURL) with one-click copy, real-time request/response previews, and contextual documentation panels. Built an interactive tutorial that guides developers through their first integration in under 10 minutes.
Bounce rate dropped from 67% to 28%. First-session integration success rate jumped from 12% to 51%. Developer NPS improved from -8 to 42. API adoption grew 3x in the 6 months post-launch.

Jira's board view had 23 user-reported usability issues in the top 50 feature requests. Power users were migrating to Linear and Shortcut citing "design debt."
Led a 6-month redesign sprint with weekly user testing. Introduced swimlane customization, keyboard-first navigation, and a collapsed sidebar for focus mode.
Board view satisfaction increased 34 points (NPS 12 to 46). Reduced churn among teams with 20+ members by 18%.