ProfessionalRole
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About
Operations and growth leader scaling marketplaces across MENA. Built ops infrastructure at Property Finder, Dubizzle. INSEAD MBA. Power of 4 across ops, growth, BD, and analytics.
Proof of Work
3 plays
Marketplace Ops Automation: 5 Countries, 1 Team
Unified ops across 5 MENA markets with AI, cutting costs 65%
Before5 separate ops teams, 48h vendor response, 3.2 quality score
After1 team for 5 countries, 4h response, 4.7 quality, 65% cost cut
OpsTransformation
Situation
Operating in 5 countries with different regulations, languages, and processes. Ops team was drowning. Each market needed dedicated staff. Costs were unsustainable.
Action
Built AI-powered ops platform using Claude + n8n. Automated listing verification, fraud detection, customer support in Arabic/English. Created market-specific workflow templates.
Result
Ops cost per market reduced 65%. One team now manages 5 countries vs 5 separate teams. Listing quality score: 3.2 → 4.7. Vendor response time: 48h → 4h.
134 copies · 24 forks
View ArtifactClauden8nAirtablePython
Vendor Management System: 10k Partners, Zero Manual Work
OpsSystem
Situation
Managing 10k real estate agents manually. Onboarding took 2 weeks. Contract renewals fell through cracks. Revenue leakage was $200k/quarter.
Action
Built automated vendor management system with Claude for contract analysis, n8n for workflow automation, Airtable for tracking. AI handles negotiations and renewals.
Result
Vendor onboarding: 2 weeks → 2 days. Contract renewal rate: 65% → 92%. Revenue leakage eliminated. NPS from vendors: 3.0 → 4.4.
0 copies · 0 forks
View ArtifactClauden8nAirtableNotion
Multilingual Content Pipeline: Arabic + English at Scale
GrowthSystem
Situation
Content team could only produce English content. Arabic content was outsourced at $50/article. Quality was poor. MENA users felt underserved.
Action
Built Claude-powered multilingual content pipeline. Generates culturally appropriate Arabic content, not just translations. Includes local market context and SEO optimization.
Result
Arabic content output: 5 articles/week → 50/week. Quality score: 3.1 → 4.5 (rated by native speakers). Organic Arabic traffic up 400%. Content cost down 80%.
0 copies · 0 forks
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