Forward Deployed Engineer (Senior)

About the role We’re hiring a Senior / Founding Forward Deployed Engineer to lead how Arist integrates into customer ecosystems and how those integrations power our AI-driven needs analysis and personalized learning experiences. This role sits at the intersection of engineering, product, and customers. You’ll work directly with enterprise clients to deploy Arist in a way that feels native to their organization—while also shaping the technical foundations that make those deployments scalable and repeatable. If you’ve been a principal or lead solutions engineer and are looking for a step up in scope, ownership, and impact, this role is designed for you. What you’ll do 1. Own deep customer integrations Design and implement integrations with core customer systems, including: HCM, LMS, CRM, and other source systems Current integrations are largely orchestrated through Workato Ensure integrations are reliable, scalable, and easy for customers to adopt. Act as the technical owner of complex, high-impact deployments. 2. Build and productize our integration surface Expand, harden, and shape Arist’s API to support: Template-based, repeatable integrations Self-serve or partner-led integrations with minimal Arist involvement Define patterns, tooling, documentation, and best practices that make integrations faster and more predictable over time. Partner with product and core engineering to influence API and platform roadmap decisions. 3. Forward-deployed engineering for AI needs analysis Work directly with customers to deploy Arist’s AI needs analysis in real-world organizational contexts. Gather and map the right datasets so AI outputs are accurate, safe, and relevant. Define and apply guardrails that balance flexibility with trust and data integrity. Deliver experiences where customers say: “This feels native to our organization—and it just works.” You will report directly to the Co-founder and Chief Product Officer How the role evolves Phase 1: Learn, execute, and What we’re looking for Senior-level experience as a Solutions Engineer, Forward Deployed Engineer, or similar customer-facing technical role. Strong background in APIs, integrations, and data pipelines. Comfort working directly with customers on ambiguous, high-impact problems. Ability to think both tactically (shipping integrations) and strategically (building systems that scale). Experience collaborating closely with product, engineering, sales, and customer success.